یوالو | Yoello

کامپیوتر، فناوری اطلاعات و اینترنت ۱۱ تا ۵۰ نفر actionmodel.com/

فرصت‌های شغلی ۱

استخدام Social Media Manager

این آگهی منقضی شده است

دسته‌بندی شغلی

وب،‌ برنامه‌نویسی و نرم‌افزار
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

مهم نیست
حقوق

توافقی

شرح موقعیت شغلی

Role Overview

As Community Manager, you’ll be the frontline operator inside Discord and Telegram, ensuring our community stays active, informed, rewarded, and safe.

Your mission:

Keep the ecosystem healthy
Support users
Maintain clarity across fast-moving information
Celebrate contributors
Protect the community from spam/scams
Run events that rally the resistance and get people to join

You will embody our tone - bold, empowering, accessible, anti–Big Tech, and community-first - in every announcement, interaction, and escalation.

Key Responsibilities

1. Support Ticket Handling

Review and respond to all Discord support tickets daily.
Solve standard issues; escalate technical cases to the appropriate team
Keep ticket queues clean and organized, aiming for <24-hour resolution.

2. Points & Rewards Management

Use /give-coins and /adjust user coins to award Action Points & Engagement Points.
Verify claims before awarding points to prevent abuse.
Maintain fairness and transparency in all point-related activities.

3. Tweet Engagement Verification

Track automated engagement tasks.
Manually verify tweets when required.
Identify and flag farming, abuse, or suspicious engagement patterns.

4. Telegram Community Oversight

Review Combot analytics daily.
Moderate spam, bots, and low-quality messages.
Post important updates in the Updates channel.
Keep the chat clean, friendly, and aligned with Action Model energy.

5. Discord Moderation & Culture Stewardship

Watch general & active channels to maintain safety and clarity.
Remove scammers immediately.
Answer questions daily, de-escalate arguments, and maintain a positive, empowering vibe.
Ensure conversations reflect the Action Model mission and tone .

6. Announcements, Updates & Recaps

Publish announcements, weekly updates, and community recaps.
Update leaderboards and remind users about events, quests, milestones, and deadlines.
Ensure all communication is simple, punchy, and easy to understand (per brand voice).

7. Bot & System Monitoring

Monitor GM bot usage and performance.
Ensure Content Bot and Leaderboard Bot are functioning correctly.
Detect glitches early and coordinate fixes with internal teams.

8. Workflow Support & Onboarding

Help members understand how to use Action Model points, bots, and workflows.
Guide new users through extension installation and training flow (for those eligible).
Educate community members on how Action Model works and why it matters.

9. Twitter/X Ecosystem Moderation

Review replies under Action Model posts.
Identify and remove spam, bots, or low-quality activity.
Support growth by encouraging high-quality community engagement.

10. Community Health & Experience

Keep channels clean, organized, and easy to navigate.
Welcome new members and maintain warm onboarding energy.
Proactively flag important community issues or trends to the core team.

11. Manual Checks (As Needed)

Verify tweet engagement when automation fails.
Confirm submissions for challenges or competitions.
Validate proof-of-work when rewards are involved.

12. Event Hosting & Operations

Lead all community events, including:

Weekly community calls
AMAs
Competitions (e.g., mascot contests, community challenges)
Leaderboard or quest-based events

Tasks include:

Preparing announcements & reminders
Setting up event channels
Hosting, moderating, or supporting live sessions
Posting event recaps and distributing rewards

Skills & Experience

Required

Strong experience moderating fast-paced online communities (Discord/Telegram).
Excellent written communication—clear, direct, and user-friendly.
Ability to stay organized across multiple daily tasks.
Strong sense of fairness, integrity, and community protection.
Able to work autonomously and escalate when needed.

Preferred

Crypto/Web3 community management experience.
Understanding of Action Model, AI Tools, workflows, or automation.
Experience running online events or community campaigns.
Familiarity with reward systems, points tracking, and community gamification.

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معرفی شرکت

ActionModel is building the next generation of AI — one that can use the internet like a human. Our intelligent agents interact directly with websites to complete real tasks: clicking, typing, navigating, and executing workflows across any platform.

We’re pioneering a new layer of automation that works through the user interface, not just APIs — unlocking the full potential of AI-powered productivity. By learning from real human behavior, the ActionModel gets smarter with every interaction.