Description We are looking for an experienced Senior Sales Executive to join our Key Account and Customer department. You will act as a liaison between us and our clients, ensuring customer satisfaction. As a senior sales executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.
Responsibilities
Manage VIP Customers
Act as the point of contact for clients
Organize regular client meetings to discuss their requirements
Resolve problems and handle complaints in a timely manner
Identify new potential customers
Supervise sales account representatives
Ensure budget and time requirements are met
Stay up-to-date with new features and product launches
Establish best practices
Monitor and report on sales performance analytics
Suggest innovative ideas to increase sales and improve customer experience
Requirements
Proven work experience In sales
Hands on experience with customer service
An ability to gasp clients needs and to increase customer engagement
Solid knowledge of CRM software and MS Office (MS Excel in particular)
Understanding of sales performance metrics
Excellent communication and negotiation skills
Analytical and time-management skills
BSc degree in Business Administration, Marketing or relevant field
Behavioral Competencies:
Communication Skills
Collaboration with team member
Adaptability
Foundational Sales Knowledge
Problem-solving attitude
Active listening
Product knowledge
Time management
معرفی شرکت
والکس یک شرکت فعال در حوزه FinTech و دارای پلتفرم مبادلاتی ارز دیجیتال و درگاه پرداخت ارزهای دیجیتال است.
ما در والکس به دنبال تبدیل شدن به یکی از بزرگترین شرکتهای FinTech بین المللی هستیم. در حال حاضر به عنوان یکی از بزرگترین پلتفرم های تبادل ارز دیجیتال در ایران شناخته میشویم و توانمندی تبادل بیش از ۱۳۰ ارز دیجیتال را به صورت آنلاین داریم.