روم ویو | RoomVu

کامپیوتر، فناوری اطلاعات و اینترنت ۵۱ تا ۲۰۰ نفر roomvu.com

فرصت‌های شغلی ۳

استخدام Senior Product Manager

دسته‌بندی شغلی

مدیر محصول
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت دورکاری
حداقل سابقه کار

سه تا شش سال
حقوق

از ۱۴۰,۰۰۰,۰۰۰ تومان

شرح موقعیت شغلی

Role Summary

We are looking for a Product Manager who deeply understands how our product works, validates every deployment, and ensures customers receive a smooth, error-free experience. This role blends product knowledge, QA/testing, UX understanding, customer communication, and cross-team coordination.

You will act as the link between Product, Engineering, Design, and Support to ensure new features match requirements, customer issues are resolved quickly, and the overall product experience continues to improve.

Key Responsibilities

1. Product Testing & Release Quality

Test all new deployments, features, updates, and workflows.
Validate that builds match designs, requirements, and expected behaviour.
Identify bugs, inconsistencies, UX issues, and missing states.
Document issues clearly with steps, screenshots/video.
Maintain a Release Quality Checklist to gate every deployment.

2. Product Understanding & UX Alignment

Understand the full product end-to-end workflow across our three verticals.
Review Figma/UI designs to ensure correct implementation.
Flag unclear UX or product logic before release.
Provide input on product requirements when needed.
Ensure features behave consistently across Real Estate, Mortgage, and Insurance use cases.

3. Customer Support & Zoho Ticket Handling

Monitor and respond to Zoho tickets with professional, clear English.
Understand customer concerns and reproduce issues.
Categorize tickets and escalate recurring patterns.
Translate customer pain points into actionable product insights.

4. Customer Liaison & Communication

Join client meetings when needed to explain issues or gather feedback.
Communicate solutions in a structured and empathetic way.
Build trust by representing the product confidently and clearly.
Train customers on new workflows or updates when appropriate.

5. Cross-Functional Coordination & Accountability

Work closely with Product, Engineering, and Design to ensure quality standards.
Track open issues and follow up to ensure timely resolution.
Maintain documentation on product behaviour, limitations, and known issues.
Drive accountability across teams to ensure smooth product experience.

6. Vertical Knowledge: Marketing, Social Media & Content Strategy

Understand user journeys across:
• Real Estate
• Mortgage / Financial Advisors
• Insurance
Validate AI-generated content for relevance, accuracy, tone, and compliance.
Ensure product features align with marketing and content strategy workflows.

Required Skills

Exceptional English (written & spoken).
3+ years in Product QA, Product Ops, CX for SaaS, or PM-adjacent roles.
Strong ability to understand product workflows, logic, and UX.
Able to test rigorously and think through edge cases.
Comfortable communicating with clients via email and meetings.
Highly organized and able to push for accountability across teams.
Familiar with digital marketing, social media workflows, and content automation tools.

Nice-to-Have

Experience with AI content tools or social media platforms.
Understanding of compliance-heavy verticals (finance, insurance, real estate).
Experience working with Figma, Jira, Zoho, or similar tools.
Startup or fast-paced SaaS experience.

Success Metrics

Reduction in preventable release issues.
Faster identification and escalation of bugs/UX problems.
Higher customer satisfaction on escalations.
Strong alignment between product, design, engineering, and support.
Clear documentation and improved overall product experience.

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معرفی شرکت

roomvu is an AI-powered marketing platform built for real estate, mortgage, insurance, and financial professionals who want consistent visibility without the time commitment of creating content manually.
What makes roomvu different today is how deeply automation and personalisation are built into the platform.
Agents can now create content that looks, sounds, and feels like them, without needing to be on camera or edit videos themselves. Using AI Avatars, Voice Clone, and Personal Intro videos, roomvu turns one setup into weeks of branded, hyper-local video content.
roomvu automatically generates and posts market-relevant videos across major social platforms, runs targeted video ads, creates listing and immersive tour videos, and supports lead capture and follow-up through branded landing pages and smart automation.
With recent updates, roomvu has evolved from a content tool into a full visibility and growth engine that helps professionals stay top-of-mind, build trust, and generate leads consistently while focusing on their core business.
Today, over 400,000 professionals across the US and Canada use roomvu to power their social presence, ads, and video marketing with AI.