We are looking for a detail-oriented and proactive Sales Coordinator to support our Sales Manager in coordinating daily operations with our business partners and representatives. This role involves both office-based and field coordination, including occasional visits to partner locations or sales sites to monitor performance, ensure SLA compliance, and strengthen operational alignment. The Sales Coordinator ensures that all partner activities meet company objectives and that the overall sales process runs smoothly and efficiently.
Key Responsibilities
1. Partner Coordination & Communication
Act as the main point of contact for sales partners and representatives.
Support the Sales Manager in organizing partner-related meetings, reports, and communications.
Maintain positive and professional relationships with partners to ensure mutual growth.
2. SLA & Performance Monitoring
Track partner performance, sales targets, and service-level commitments.
Prepare regular performance reports and dashboards for internal review.
Follow up on pending tasks such as terminal installations, access creation, and license activation.
Conduct on-site visits when needed to review partner operations and ensure compliance.
3. Process Support & Improvement
Assist in coordinating between sales, operations, and customer success teams to resolve partner issues.
Identify operational gaps and suggest improvements to increase efficiency.
Contribute to process documentation and partner SOP updates.
4. Customer Experience & Quality Assurance
Follow up on customer feedback and coordinate corrective actions when necessary.
Requirements
Bachelor’s degree in Business, Marketing, or related field
2–5 years of experience in sales coordination, partner management, or commercial operations (preferably in FMCG, POS, or SaaS industries)
Strong communication and coordination skills
Proficiency in Excel, CRM tools (e.g., HubSpot, Salesforce), and reporting
Detail-oriented, organized, and comfortable managing multiple priorities
Willingness to travel locally for partner or site visits when required
Ensure that partners represent the brand and deliver a consistent customer experience.
Snapp Market, the largest online supermarket holding company in Iran, encompasses a range of diverse services in the supermarket industry. These services include Hyper Line, our online supermarket service offering scheduled delivery, Express Line, our fast delivery online supermarket service, Smart Line, our online chain supermarket service (Dark Store), and Market Pro Line, our wholesale supply service. These services have been designed and implemented with the aim of integrating operations, creating synergies, and providing a better shopping experience for our users.
The organization's core values lie in intelligence, dynamism, and reliability in delivering online supermarket services, driven by a team of over a thousand dedicated professionals.
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اصول و فنون مذاکرهفروش و بازاریابیفروشهماهنگی فروش