این آگهی منقضی
شده است
As a member of our growing product design team, you’ll collaborate closely with our fantastic product managers, product designers, and other stakeholders to help shape our world-class platform. You will be responsible for helping define and drive the future of our products. You will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering verbal and written presentations, evaluating qualitative and quantitative data, and helping the product team better understand what would make a user’s experience more intuitive, accessible, and seamless.
Responsibilities
- Work closely with the product managers and product designers to identify research objectives.
- Design and execute qualitative or quantitative user research for the defined problem using the right methodology.
- Develop and implement tools and processes to understand customers, e.g., surveys, other listening posts, personas, journey mapping…
- Collect, track and analyze customer feedback across all channels and platforms and suggest improvements internally based on the insights gathered
- Raising red flags whenever a customer is facing issues along the journey to ensure the customer has a seamless experience.
- Extract insights about user behaviors from web instrumentation and analytics tools.
- Translate user insights into actionable recommendations for the product and design team.
- Document and present design research findings and insights to the larger team in a clear and organized fashion on a regular basis.
Qualifications
- 1+ years of previous design experience in a UX research position
- Willingness to learn, can-do attitude, and adaptability
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
- Self-motivated with critical attention to detail, deadlines, and reporting.
- Experience in using prototyping tools.
اسنپفود بزرگترین سرویس آنلاین سفارش غذا در ایرانه که در کنار غذا، سرویسهایی از جمله سفارش نان، پروتئین، شیرینی و میوه رو هم در خودش داره.
همراهی صمیمانه و اعتماد بیش از ۵ میلیون کاربر ما رو بر این داشته که همواره به دنبال خلق پدیدههای تازه و راهی برای خدمترسانی بهتر و باکیفیتتر باشیم.
ما در این مسیر علاقهمند به همکاری با افرادی هستیم که با هوشمندی و سرعت عملشون در عبور از چالشها و مسائل کسبوکار یاریگرمون باشن.