استخدام Vendor Support Supervisor
شرح موقعیت شغلی
In the story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility.
We are waiting for you to continue this story.
We are waiting for you to continue this story.
Responsibilities:
- Lead and manage a team of Content Reviewers, providing guidance, support, and training as needed and making decisions about hiring and calculation headcount, evaluating, scheduling/work assignments, work procedures, resolving conflicts and training.
- Managing data collection for updating operations metrics to achieve productivity targets.
- monitoring the efficiency of a department and applying methods to improve processes, such as vendor support services & vendor registration and d-ata analysis procedures.
- keep track of key performance indicators (KPIs) across different functions, including product, vendor care and finance.
- Researching methods to improve operations and reduce costs.
- Keeping up-to-date with industry trends and best practices related to vendor content management.
Requirements:
- Strong project management, administrative management, and organizational skills.
- Proficiency in using content management systems and tools.
- Familiarity with product content, product categories and collections (dynamically and statically) is considered an advantage. Familiarity with the SnappFood platform and its features is a plus.
Benefits:
- Credit for: Vacations, Gym, Therapy, Internet Costs
- Complementary Insurance
- Educational platform of advanced courses
- Snappfood’s Discount codes
- Loans
مهارتهای مورد نیاز
- مدیریت پروژه
- نظارت
- پشتیبانی
حداقل سابقه کار
- سه تا شش سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست