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شده است
We are seeking a motivated NOC Engineer to join our SRE team, supporting our mission to deliver reliable, high-availability services and maintain the health of our infrastructure; In this role, you will be responsible for 24/7 monitoring of system performance and uptime, ensuring rapid detection and escalation of incidents, and collaborating closely with technical teams to maintain operational excellence.
Responsibilities
- Proactively monitor production systems, applications, and infrastructure using industry-standard tools;
- Respond to alerts and incidents, performing initial triage and escalating issues to relevant teams as needed;
- Ensure the continuous availability and health of Java-based applications, as well as critical frontend and backend services;
- Assist in investigating recurring issues, identifying patterns, and contributing to RCA (Root Cause Analysis);
- Maintain accurate shift logs and incident documentation, providing clear and concise reports to technical stakeholders;
- Collaborate with SRE, DevOps, and development teams to improve monitoring coverage and alerting rules;
- Identify opportunities for automation or process improvement, and support their implementation as experience grows;
- Adhere to established operational procedures and contribute to their continuous improvement;
Requirements
- Willingness to work in a 24/7 shift rotation, including nights, weekends, and holidays;
- Good working knowledge of Linux system administration and command-line troubleshooting (equivalent to LPIC-1 level);
- Familiarity with monitoring and logging tools such as Prometheus, Grafana, ELK stack, or similar platforms;
- Exposure to backend technologies and databases such as MySQL, MongoDB, Redis, HAProxy, Kafka, or RabbitMQ;
- Strong sense of responsibility and attention to detail in operational environments;
- Good communication skills, with the ability to document incidents and escalate effectively;
- Self-motivated, organized, and adaptable, with a passion for continuous learning and quality improvement;
Benefits
- Transportation discount and voucher
- Organizational food discount
- Learning budget
- Team Building Budget
- Wellness Budget
- Comprehensive health, dental, and vision insurance
اسنپباکس جدیدترین سرویس اپلیکیشن اسنپ (بزرگترین سامانه حمل و نقل هوشمند کشور) تمام شرکتها با هر نوع فعالیت تجاری را به بزرگترین مجموعه از پیکهای موتوری در کشور متصل میسازد.
درحال حاضر، تنها تعداد محدودی از شرکتها به پیکهای ارزان و با کیفیت دسترسی دارند. از طرف دیگر، تعداد زیادی پیک موتوری هستند که به دنبال فعالیت بیشتر بوده اما قادر به یافتن مشتری نیستند.
ما میخواهیم این موضوع را با استفاده از فناوری هوشمند و استاندارد عملیاتی جدید، برای همیشه تغییر دهیم.
ما آینده را میسازیم. به ما ملحق شوید.