اسنپ | Snapp

تاسیس در ۱۳۹۳ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر snapp.ir

فرصت‌های شغلی ۵۰

استخدام پژوهشگر میدانی

این آگهی منقضی شده است

دسته‌بندی شغلی

مدیر محصول
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حقوق

توافقی

شرح موقعیت شغلی

About Snapp

Snapp is the pioneer provider of ride-hailing mobile solutions in Iran. It connects smartphone owners who need a ride to Snapp drivers who use their private cars, offering transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and be the first choice of each user in Iran.

About the role

You will be a key member of the UX Research team, and responsible for foundational and directional research across the product, working with different cross-functional feature teams. In this role, we specifically focus on performing contextual inquiry and observatory methods. We need someone who’s eager to take various rides, observe and document drivers’ pain points, and report the findings in professional deliverables. You will be part of the Design & Research team for Business, reporting to the UX Research Lead, and together be responsible for delivering world-class research.

Responsibilities

Collaborate with product designers on processes to gather, distill, communicate, and create actionable knowledge to drive product decisions
Accompany drivers on weekly basis to observe and document required items
Conduct usability tests on prototypes with different drivers
Ask questions, gather data, and analyze data
Advocate research findings to diverse audiences through written and oral presentations

Requirements

Strong knowledge of qualitative research methods
Ability to go on work-related trips upon demand
Documentation of research process
Research and Analytics
User Empathy
Ability to formulate specific, answerable, and practical questions
Excellent Communication Skills (and lots of patience)
Ability to prepare comprehensive reports
Curiosity and agility
Flexibility and Initiative

Good to have:

Strong knowledge of quantitative research methods
Fluent in English
Remote Research Tools

معرفی شرکت

اسنپ محصولی ایرانی است که از تیمی خلاق، جوان و تحصیل‌کرده قدرت می‌گیرد و در تلاش است تا صنعت فناوری اطلاعات و ارتباطات را به زندگی روزمره جامعه پیوند بزند.
اهداف بزرگی در سر داریم و بلند پروازیم. قصد داریم اسنپ را به بهترین راهکار برای سفرهای درون‌شهری ایران تبدیل کنیم و در این راه به کمک افراد خلاق، سخت‌کوش و بلندپرواز احتیاج داریم. اگر چنین خصوصیاتی دارید خوشحال می‌شویم که رزومه خود را برای‌مان ارسال کنید.