Data Center team is committed to providing an up to date technology infrastructure that is resilient and delivers the performance necessary to meet the demands of a growing of Snapp.
We are responsible to ensure all servers and services are secure, operational, and highly available. We identify failures and problems in the network, servers, firewalls, etc.
Because data centers run 24/7, we may need to work evenings and weekends. We may also need to be on call to work when technical problems occur.
About the Role
As a Data Center leader in Snapp, you will be working on managing Data Center Operations Technicians in the maintenance of the data center environment and ensuring all server environments are secure, operational, and highly available, specifying the road maps and strategies, people and technical management, collaboration with other tech and non-tech departments, collaboration with other organizations and providers, defining annual and quarterly OKRs and Goals for the team, capacity management, inventory management, defining and tracking missions and visions, 24/7 on-call, scheduling employee shifts, Simultaneous management of tasks, making team align with business strategies, solving troubles inside and outside of the organization (related to Network and security), solution providing, managing the incidents, analyzing the growth and facilitate environment to meet the growth considering business limitations, decision making on all categories including Network, Hardware, Security, Monitoring, processes, etc.
Responsibilities
Provide day-to-day leadership and direction for in-house staff for the safe and reliable operations of data center and infrastructure systems
Provide hands-on project management for strategic department-wide initiatives, inclusive of technology selection, effort, timeline, cost, resource allocation, system engineering, RFP/SOW creation, vendor selection/management, solution delivery, and implementation
Ability to decompose large initiatives into constituent projects and executable technology delivery goals
Oversee 2nd and 3rd level Infrastructure operations support for the department on a 24x7 basis, with on-call support during off-hours for initial response to disruptions, outages, and incidents
Implement ITSM and ITSM procedures with a focus on Incident Management, RCA/Problem Management, Change Management, Event Management, SLAs, production support, standards, and best practices for the technology organization
Assist with the implementation and evangelization of network security best practices and lead network security incident response/management if necessary
Assist with the planning and deployment of infrastructure security measures
Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements
Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management
Participate in the development of IT strategies in collaboration with peer and senior management, manage and set priorities for the design, maintenance, development, and evaluation of all in-scope infrastructure systems
Own the project lifecycle and be responsible for managing technical and operational risks and issues for projects
Work with peer Infrastructure and other IT Department Managers to provide input into the departmental vision and strategic road map for Data Center technical platforms
Establish and maintain regular written and in-person communications with senior management, decision-makers, stakeholders, department managers, and end-users regarding pertinent infrastructure activities
Provide organizational and cultural change leadership and change management
Build a culture of pro-activity, business cooperation, continuous improvement, and exceptional service delivery
Requirements
Mandatory Qualifications
Bachelor’s degree in Computer Engineering, Computer Science, or a relevant field
Minimum of 3 years experience as a leader or manager
Minimum of 12 years experience as a network engineer
Deep knowledge of data center network design and solutions
Deep knowledge of datacenter security design and solutions
Deep knowledge of datacenter hardware and storage solutions
Deep Knowledge of virtualization solutions
Enough Knowledge of container solutions
Enough Knowledge of Linux system administration
Skills and Experiences
Organizational Skills
Self Motivation (seeking out ways to improve the data center and staff)
Availability and Commitment
Communication and Service delivery Skills
معرفی شرکت
اسنپ محصولی ایرانی است که از تیمی خلاق، جوان و تحصیلکرده قدرت میگیرد و در تلاش است تا صنعت فناوری اطلاعات و ارتباطات را به زندگی روزمره جامعه پیوند بزند.
اهداف بزرگی در سر داریم و بلند پروازیم. قصد داریم اسنپ را به بهترین راهکار برای سفرهای درونشهری ایران تبدیل کنیم و در این راه به کمک افراد خلاق، سختکوش و بلندپرواز احتیاج داریم. اگر چنین خصوصیاتی دارید خوشحال میشویم که رزومه خود را برایمان ارسال کنید.