About Snapp Snapp is the pioneer provider of ride-hailing mobile solutions in Iran that connects smartphone owners in need of a ride to Snapp drivers who use their private cars to offer transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and being the first choice of each user in Iran.
About the Team The Data Center team guarantees that the whole infrastructure works in a scalable and resilient manner, quite reliable and secure. We are trying to benefit from the latest technologies and deliver the expected performance to meet the demands of our growing business. As data centers run 24 hours per day, we may need to work in the evenings or weekends. We may also need to be on call to work when technical issues occur. About the Role As a Trainee NOC Specialist in Snapp, you will be having a positive contribution to the Data Center Team to work on Incident management process (Monitoring, Reporting, Following Up and Troubleshooting), supporting 7*24 Day/Night, planning, deployment, and documentation. you will be motivated and focused on growing your knowledge circle alongside a professional Team.
Responsibilities: ● Collaboration with the teammates in the data center and cloud teams ● Supporting 7*24 Day/Night. (12hrs Shift , 24hrs Rest) ● Checking all monitoring system’s dashboards along the shift time and following Incident Management Process (IMP) during the incident time. ● Active contribution to the planning and implementation phases of projects
Requirements: Mandatory Qualifications ● Professional Diploma / Degree in Computer Science / Information Technology or equivalent. ● Possessing a Network + certification is required ● Familiar with routing, switching, and troubleshooting skills ● Able to work both independently and as a team ● Hardworking, initiative, and self-motivated with a positive & proactive working attitude. ● Exhibits mature organization and time management skills ● Good communication skills in English ● Fresh graduates are encouraged to apply (training will be provided). Preferred Qualifications (optional) ● Having prior experience with Zabbix Server would be an advantage ● Familiar with Unix-based operating systems such as Ubuntu, Centos ● Having prior work experience with one of the Monitoring services ● Familiar with Monitoring concepts
معرفی شرکت
اسنپ محصولی ایرانی است که از تیمی خلاق، جوان و تحصیلکرده قدرت میگیرد و در تلاش است تا صنعت فناوری اطلاعات و ارتباطات را به زندگی روزمره جامعه پیوند بزند.
اهداف بزرگی در سر داریم و بلند پروازیم. قصد داریم اسنپ را به بهترین راهکار برای سفرهای درونشهری ایران تبدیل کنیم و در این راه به کمک افراد خلاق، سختکوش و بلندپرواز احتیاج داریم. اگر چنین خصوصیاتی دارید خوشحال میشویم که رزومه خود را برایمان ارسال کنید.