Ensuring the establishment and strengthening of the relationship with key accounts
Cultivating new leads within the sales territory and Using various sales methods (door-to-door, cold calling etc.) to convert leads and acquire new key customers
Arrange meetings with the clients or visit their offices or vendors to persuade them to buy corresponding product or subscribe to the services which company is offering.
Identifying customer needs proactively, making suggestions and providing and executing action plans to fulfill them
Working closely with other departments to ensure customer satisfaction and acting as the main point of contact between key clients and internal teams.
Monitor customer and competitor activity and industry trends.
Building relationship with customers' senior management to understand and meet their needs.
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
Monitoring delivery operations metrics, doing root cause analysis to improve them and make sure they will meet SLA by collaborating within the team or with other teams for taking needed actions.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Be well informed about markets, products, industries and technical developments
Job requirements:
Proven experience in sales and providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Ability in problem-solving and negotiation
Having strong analytical skills
Teamwork skills
Data oriented
Expert in Excel
Excellent knowledge in food and grocery delivery
Excellent communication and presentation skills
Have a strong sense of ownership
Commitment to learning
معرفی شرکت
اسنپ محصولی ایرانی است که از تیمی خلاق، جوان و تحصیلکرده قدرت میگیرد و در تلاش است تا صنعت فناوری اطلاعات و ارتباطات را به زندگی روزمره جامعه پیوند بزند.
اهداف بزرگی در سر داریم و بلند پروازیم. قصد داریم اسنپ را به بهترین راهکار برای سفرهای درونشهری ایران تبدیل کنیم و در این راه به کمک افراد خلاق، سختکوش و بلندپرواز احتیاج داریم. اگر چنین خصوصیاتی دارید خوشحال میشویم که رزومه خود را برایمان ارسال کنید.