آگهی‌های استخدامی

استخدام eCRM Specialist

اسنپ | Snapp
تهران، تهران

شرح موقعیت شغلی

  - Develop and implement targeted CRM strategies to support business goals (customer acquisition, retention, and re-engagement).

  - Collaborate with internal teams to align eCRM activities with broader digital marketing strategies.

  - Manage customer databases, ensuring proper segmentation for effective campaign delivery and targeted communication.

Data Analysis & Reporting:

  - Conduct A/B testing and analyze customer data to improve customer engagement and retention strategies.

  - Provide insights and recommendations based on campaign performance data, including campaign and CRM metrics.

  - Generate regular performance reports to track key performance indicators (KPIs) for both CRM and digital marketing efforts.

Customer Segmentation & Personalization:

  - Implement CRM strategies that enhance customer segmentation and personalization, driving more effective communication and engagement.

  - Utilize customer data to create lifecycle marketing campaigns, such as customer onboarding and post-purchase follow-ups.

Collaboration:

  - Work closely with cross-functional teams, including content, design, and product teams, to ensure cohesive messaging across channels.

Required Qualifications:

- Bachelor's degree in Marketing, Business, or a related field.

- Minimum of 1 year of experience in performance marketing, particularly in optimizing eCRM journeys or Google Ads and CPC campaigns.

- Hands-on experience with eCRM platforms (e.g., WebEngage,Insider).

- Proficiency in Google Analytics and campaign management.

- Strong analytical skills with a data-driven mindset.

- Knowledge of SEM, and PPC marketing principles.

- Experience with A/B testing, campaign optimization, and customer segmentation.

Skills:

- Excellent communication and project management skills.

- Ability to work in a fast-paced environment and manage multiple projects simultaneously.

- Proficiency in Excel or other data analysis tools like looker studio.

- Strong problem-solving skills and attention to detail.

مهارت‌های مورد نیاز

  • ECRM
  • دیجیتال مارکتینگ
  • Google Analytics
  • WebEngage

حداقل سابقه کار

  • کمتر از سه سال

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • معافیت دائم پایان خدمت

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

دیجیتال مارکتینگ

تاریخ انتشار آگهی:

۱۴۰۳/۰۷/۲۴
ارسال رزومه