اسنپ | Snapp

تاسیس در ۱۳۹۳ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر snapp.ir

فرصت‌های شغلی ۴۸

استخدام (Key Account Specialist (Snapp Box-Evening & Night shift

این آگهی منقضی شده است

دسته‌بندی شغلی

پشتیبانی و امور مشتریان
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

کمتر از سه سال
حقوق

توافقی

شرح موقعیت شغلی

Ensuring the establishment and strengthening of the relationship with key accounts
Identifying customer needs proactively, making suggestions and providing and executing action plans to fulfill them
Working closely with other departments to ensure customer satisfaction and acting as the main point of contact between key clients and internal teams.
Monitor customer and competitor activity and industry trends.
Building relationship with customers' senior management to understand and meet their needs.
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
Monitoring delivery operations metrics, doing root cause analysis to improve them and make sure they will meet SLA by collaborating within the team or with other teams for taking needed actions.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Be well informed about markets, products, industries and technical developments

Job requirements:

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Ability in problem-solving and negotiation
Having strong analytical skills
Teamwork skills
Data oriented
Expert in Excel
Excellent knowledge in food and grocery delivery
Excellent communication and presentation skills
Have a strong sense of ownership
Commitment to learning

Working days and hours:

Sat/ mon/ Tue/ Wed: 18 - 24 and Thu/ Fri: 14 - 24

معرفی شرکت

اسنپ محصولی ایرانی است که از تیمی خلاق، جوان و تحصیل‌کرده قدرت می‌گیرد و در تلاش است تا صنعت فناوری اطلاعات و ارتباطات را به زندگی روزمره جامعه پیوند بزند.
اهداف بزرگی در سر داریم و بلند پروازیم. قصد داریم اسنپ را به بهترین راهکار برای سفرهای درون‌شهری ایران تبدیل کنیم و در این راه به کمک افراد خلاق، سخت‌کوش و بلندپرواز احتیاج داریم. اگر چنین خصوصیاتی دارید خوشحال می‌شویم که رزومه خود را برای‌مان ارسال کنید.