In our journey with Snapp! Kitchen, we are pioneers in the Cloud Kitchen Market in Iran, which is a new form of catering and restaurant services where there are no restaurants, tables, chairs, or even customers in person; Cloud kitchens only use online food delivery services. What matters for us is to deliver results through teamwork, mutual trust, working in a friendly and professional work environment, and encountering challenges in our business with problem-solving and a creative attitude. We are willing to have you on our journey if you are eager too; now it's the time!
Job Description
The B2B Business Line Manager is responsible for end-to-end ownership and growth of Snapp Kitchen’s Corporate service and driving market expansion through scalable solutions. This role leads sales growth and customer retention by closely partnering with Sales, Commercial, and Customer Relations teams, managing large enterprise accounts, and optimizing cross-functional, operational, and service-related processes. The position oversees commercial performance, P&L, and data-driven decision-making, while coordinating with Product, Data, Operations, and other stakeholders to deliver sustainable business impact and achieve strategic targets.
Here are the main responsibilities in detail:
Own the end-to-end performance and growth of the B2B business line, with full accountability for revenue, profitability, and achievement of defined P&L targets.
Design and implement scalable business models and growth strategies to expand market share and accelerate the development of SnappFood’s Corporate service.
Drive sales growth by defining acquisition strategies and supporting the Sales team in securing large enterprise clients through tailored value propositions and solutions.
Improve customer retention and long-term value by strengthening key account management, service quality, and customer experience across the B2B segment.
Monitor, analyze, and report on B2B business line performance using financial, commercial, and operational data to inform strategic and tactical decision-making.
Identify improvement opportunities and propose data-driven business solutions aligned with market conditions, business needs, and strategic priorities.
Lead and manage Commercial, Sales, and Customer Relations functions within the B2B team, ensuring alignment, performance accountability, and capability development.
Collaborate closely with Product, Data, Operations, Account Management, and other cross-functional teams to address business challenges and translate business line needs into actionable initiatives.
Technical Competencies:
P&L Management Knowledge
Business Model Development Skill
B2B Sales Strategy Knowledge
Data Analysis & Performance Monitoring Skill
Cross-Functional Collaboration Skill
Stakeholder Management Skill
Business Planning & Target Setting Skill
Behavioral Competencies:
Exceptional problem-solving skills.
Strong results orientation.
Advanced conflict resolution abilities.
Proven leadership.
Effective multitasking.
Strategic decision-making.
Ownership mindset.
Requirements
5+ years of experience in analytical and strategic roles within the startup ecosystem.
Proven people management experience.
Bachelor’s or Master’s degree in MBA or Industrial Engineering (or related fields are a plus).
گروه اسنپ با برندهای شناختهشدهای همچون اسنپ، اسنپفود، اسنپباکس، اسنپتریپ، اسنپاستور، اسنپساپلای، اسنپدکتر، اسنپکیچن، اسنپپی، اسنپمارکت و اسنپشاپ شناخته میشود.
دستاوردهای چشمگیر گروه اسنپ، آن را به یکی از موفقترین کسبوکارهای ایران تبدیل کرده است.
ما به سرعت در حال رشد هستیم، و این به معنای فرصتهای نامحدود برای شماست.
به ما بپیوندید و در سفری هیجانانگیز در قلب توسعه کسبوکار و عضوی از یک تیم بینالمللی باشید.