استخدام NOC Supervisor
شرح موقعیت شغلی
Job Description
● Hire, manage, develop and retain a team of highly responsive specialists.
● Responsible for incident management, problem management, monitoring response, and reporting or metrics.
● 24/7 responsibility for network availability.
● Ensure processes and resources are aligned towards achieving committed SLAs and KPIs.
● Build, develop, and lead problem management process to ensure long-term network performance and stability.
● Define processes and controls by providing on-call support.
● Provide guidance and assistance to network operations to maintain the availability and performance of network services at the highest possible levels.
● Drive a continuous improvement environment.
● Responsible for incident management, problem management, monitoring response, and reporting or metrics.
● 24/7 responsibility for network availability.
● Ensure processes and resources are aligned towards achieving committed SLAs and KPIs.
● Build, develop, and lead problem management process to ensure long-term network performance and stability.
● Define processes and controls by providing on-call support.
● Provide guidance and assistance to network operations to maintain the availability and performance of network services at the highest possible levels.
● Drive a continuous improvement environment.
Requirements
● Bachelor's or Master's degree in Computer Science.
● 4 to 6 years of working in a similar role or industry with 24/7 business operations.
● Knowledge of network management platforms including but not limited to SolarWinds, Cisco, etc.
● In-depth knowledge of internet infrastructure technologies.
● Experience with all aspects of networking including IP, TCP, VPNs, routers, and switches.
● Highly energetic personality, with a flexible attitude toward critical tasks.
● 4 to 6 years of working in a similar role or industry with 24/7 business operations.
● Knowledge of network management platforms including but not limited to SolarWinds, Cisco, etc.
● In-depth knowledge of internet infrastructure technologies.
● Experience with all aspects of networking including IP, TCP, VPNs, routers, and switches.
● Highly energetic personality, with a flexible attitude toward critical tasks.
مهارتهای مورد نیاز
- noc
- Operations Management
- ITSM
- مدیریت عملیات
- CCNA
- CCNP
حداقل سابقه کار
- سه تا شش سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- معافیت دائم پایان خدمت