At Okala, we are changing the game in the Fast-Moving Consumer Goods (FMCG) sector, creating a new online grocery shopping experience for Iranians. Our Design team collaborates to make it happen. We have an exciting opportunity for you to join us as a crucial part of our team as a Senior User Experience (UX) Researcher.
Responsibilities:
Documenting, reviewing, and analyzing the entire user funnel within and outside of the app experience.
Undertaking in-depth UX research to gain insights into customer behaviors, needs, and motivations.
Establishing and nurturing solid relationships with key stakeholders to create impactful user experience solutions.
Aligning UX research efforts with our business objectives and the evolving needs of our customers.
Employing a variety of research methods to extract detailed insights, crafting user personas, and influencing product strategy.
Collaborating closely with the Product Design team in planning and executing major projects.
Overseeing the UX research aspects of broader projects to ensure they align with our overall goals.
Applying complex research techniques to formulate user stories and assess their impact on the user experience.
Staying updated with UX trends to identify and capitalize on opportunities for innovation and enhancements.
Requirements:
A wealth of experience in UX research, ideally within the FMCG sector.
Mastery of diverse research methodologies and tools, with a knack for turning insights into strategic actions.
A deep understanding of user-centered design (UCD) principles and a keen insight into customer needs.
Exceptional communication and interpersonal skills, with a talent for managing stakeholder relationships.
Having a proactive approach and the ability to thrive in a fast-paced environment.
Benefits: Join our friendly and dynamic team and enjoy a range of perks, such as:
Weekly social events (Cinema Night and Mafia Night)
Professional development opportunities
Free breakfast every day
Birthday and anniversary gifts and surprises
Lunch and snack subsidies
Transportation budget
On-site medical care
Comprehensive health insurance
Parking space
Seasonal and special charges and discounts from Okala
معرفی شرکت
اکالا به عنوان یکی از بزرگترین شرکتهای فروش آنلاین کالاهای تند مصرف در کشور، از ۱۳۹۶ فعالیتش را شروع کرد. از همان ابتدا هدف اکالا تسریع و تسهیل فروش آنلاین برای قشرهای مختلف هموطنان بوده و امروز موفق شدهایم نه تنها حیطه فعالیت ما در تمام سطح کل کشور گسترده کنیم بلکه با ارائه قیمتهای مناسب و رقابتی، حجم بزرگی از کاربران را جذب نماییم.