Netbina Monitoring, a product from Netbina, is looking for a product support specialist to help the product team with the product and user support tasks. The ideal candidate is a self starter who has passion for technology, products, and client support. Prior experience in SaaS startups or digital marketing is a plus.
Create and maintain Monitoring user accounts as required
Create and maintain Instagram accounts used in product
Route client issues to the appropriate expert within the team
Collaborate with content specialists to maintain a steady flow of content to the product blog
What you have:
Good understanding of web technologies and applications
Strong project management and communication skills
At least one year of experience in customer support, preferably in tech
Fluent in written English
Familiarity with digital marketing is a plus
We offer a great deal of learning and opportunity to grow. Training sessions are actively held to ensure every team member is up to date with the software product development best practices.
At Netbina all employees are compensated based on experience, dedication, and demonstrated efforts to grow professionally.
معرفی شرکت
Netbina Digital marketing agency
A creative agency in Iran with a global outlook
How can we best introduce ourselves? Well, we were formed in 2006 as a digital marketing agency. As brands have gained confidence in us over the years, we have grown to provide a much wider variety of services, but the focus of our advertising activations remains digital, as that seems to give us the widest and most targeted market reach.
We are passionate about our work, and International brands appreciate our enthusiasm, our experience and trust us with their communication. Over the years we have drawn up and implemented hundreds of campaigns for well-known brands.
Innovation is our core value. We set ourselves the goal of delivering innovative output from all of our departments, not just the creative, production and tech teams. This applies to our strategies, tactics and activations which we try to keep fresh and cutting edge.
We train ourselves constantly on the new, and keep abreast of global trends, sensibilities and innovations.
We like to think that we are a friendly, easy going bunch, but that’s for you to judge