Respnsibilities: • Improve customer satisfaction. • Develop influence and lobby customers’ organizations, visiting corporate clients and distributors regularly. • Understand and analyze the customer environment: strategy, stakes, ecosystem, strategic interlocutors, and key businesses. • Identify clients’ needs and define key questions. • Analyze and choose the most suitable offers. • Present and promote new offers with the support of Marketing. • Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. • Prospect and identify new business, run sales bids (sales bid conception, presentation, negotiation and closing). • Welcome potential new clients as defined by the Company. • Provide potential new clients with information about the Company offers. • Promote (new) solutions and products to the present and potential new clients. • Investigate solutions expected by the client and prepare appropriate offers. Demonstrate the relevance and suitability of the advised solutions. • Inform and explain the Company contract conditions to the clients. • Calculate the total price for the proposed offer. • Enter into commercial negotiations. • Set objectives for the services and conditions of the offer in the contract or SLA. • Gather all necessary documents and information for the contract set up. • Close the deals. Submit offer confirmations and ensure client subscription to Sales Support or Service Delivery. • Monitor and measure the level of performance of Service Delivery in close co-operation with Accounting & Control and Sales Support. • Define and propose specific commercial actions to meet the performance criteria (KPI’s).
Requirements: • Mobile & telecom Knowledge. • Marketing Knowledge. • Strategy Knowledge. • Communication Skills. • Creativity & Innovation. • Excellent oral and written communication skills • Team worker. • Able to supervise and coordinate a team. • Highly organized and good planner. • Efficient in time management. • Able to work under pressure. • Good customer services. • Minimum of 2 years of relevant work experience. • At least B.S. degree in the related majors such as Commerce Management, Business Administration, etc. • Proficient English. • Intermediate MS Office Pack (Word, Excel, PowerPoint, Access, Visio, etc.) skills.
معرفی شرکت
نقش اول کیفیت، یک شرکت ارائهدهنده سرویسهای مدیریت شده مخابراتی و فناوری اطلاعات با هدف بومیسازی ارائه خدمات فنی و مهندسی صنعت ارتباطات و فناوری اطلاعات کشور در سال ۱۳۹۰ تأسیس گردید. خدمات این شرکت شامل مدیریت فعالیتهای مورد نیاز در سراسر چرخه عمر خدمات مخابراتی و فناوری اطلاعات می باشد. اهم این فعالیتها طراحی، پیاده سازی و نگهداری خدمات؛ اجرای پروژه ها به صورت کلید در دست (Full Turn key) چه بصورت پیمانکاری و چه بصورت مشارکت سرمایه گذاری می باشد.
مهارتهای مورد نیاز
فروش و بازاریابیاصول و فنون مذاکرهارتباط با مشتریپشتیبانی فروش