همین حالا رزومه خود را در کمتر از ۱۰ دقیقه بسازید، برو به رزومه‌ساز

کارگزاری مفید | Mofid Securities

تاسیس در ۱۳۷۳ مالی و اعتباری بیش از ۱۰۰۰ نفر www.emofid.com

استخدام Service Desk Technician

  • دسته‌بندی شغلی

    IT / DevOps / Server
  • موقعیت مکانی

    تهران ، تهران
  • نوع همکاری

    تمام وقت
  • حداقل سابقه کار

    سه تا شش سال
  • حقوق

    توافقی

شرح موقعیت شغلی

Our IT Services department strives for perfection when delivering support to our staff and clients. We have two main offices in Tehran and several branches in the entire country. We are currently looking for the right person to join our committed team and further contribute to providing a great service.
If you have the desired skills and want to work in a fast-growing national company then this is the position for you.

Responsibilities and Duties:

  • Effectively, professionally, and respectfully provides support for all the services offered by the IT service department to end-users.
  • Updates tickets with appropriate journal entries of activities, and closes tickets with resolution entered upon completion of the job and also other informative work logs.
  • Engages in research and in-depth troubleshooting to resolve technical issues.
  • Elevates complex and/or high priority problems to the appropriate support groups for resolution.
  • Works on ServiceDesk related projects as assigned by the team leader or manager.
  • Serves as a hardware technician who installs, repairs, troubleshoots, modifies computer systems, and related hardware to meet the needs of customers.
  • Responsible for all IT related equipment set up for meetings/presentations.


Job Specifications:

Education:
BS/MS degree in Computer Science, Software Engineering, Information Technology or related field and/ or equivalent combination of education, training, and experience.

Experience:
3 years of experience in similar roles and responsibilities.

Knowledge & Skills:

  • Comprehensive knowledge of and experience on Microsoft Windows operating systems, Microsoft Office, general computer applications, and security solutions.
  • Comprehensive knowledge of the principles, methods, and techniques used in computer troubleshooting and support. 
  • Basic knowledge of network devices, servers, and services such as Microsoft Active Directory, DNS, DHCP, Microsoft Exchange, file and print server
  • Working knowledge of desktop and laptop computers hardware.
  • Working knowledge of typical office equipment such as IP Phone, printer, copier, and fax machine, etc. 
  • Familiarity with ITIL framework

Behavioral qualities:

  • Customer service orientation
  • Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations
  • Ability to manage multiple priorities
  • Must be self-motivated and dedicated to continual personal and professional improvement
  • Ability to work extended hours during tax season or when required to complete projects

Ideal Age: 25 - 30

معرفی شرکت

مفید به عنوان اولین مجموعه خدمات بازار سرمایه و بزرگترین کارگزاری بورس در ایران همواره به دنبال نیروی‌های خلاق و مسئولیت‌پذیر است. اگر علاقه‌مند به فعالیت در محیطی مدرن با فضایی صمیمی در حین حال حرفه‌ای هستید، مفید محل کاری ایده‌آل برای شما خواهد بود.
  • مهارت‌های مورد نیاز

    Microsoft Office Microsoft Active Directory DNS عیب یابی سخت افزار Service Desk
  • جنسیت

    مهم نیست
  • وضعیت نظام وظیفه

    معافیت دائم پایان خدمت
  • حداقل مدرک تحصیلی

    کارشناسی

این آگهی منقضی شده است

مشاغل مشابه

چه موردی را می‌خواهید گزارش کنید؟

از اینجا شروع کنید
این آگهی منقضی شده است

مشاهده‌ی آخرین فرصت‌های شغلی

آگهی منقضی شده است
image/svg+xml