We are seeking a highly motivated and experienced Director of Operational Support to lead our efforts in ensuring smooth and efficient operations across the organization.
Job Overview
As the Director of Operational Support at Miare, you will be critical in overseeing and optimizing our operational processes to enhance productivity, efficiency, and customer satisfaction. Your leadership will directly impact our ability to deliver high-quality services and exceed customer expectations.
Key Responsibilities
Develop and implement strategies to streamline and optimize operational processes across different departments.
Lead a team responsible for operational support functions.
Collaborate with department heads to identify areas for process improvement and implement best practices to enhance operational efficiency.
Ensure seamless coordination between departments to achieve operational objectives and meet performance targets.
Monitor key performance indicators (KPIs) related to operational performance and take proactive measures to address deviations.
Identify and mitigate operational risks by implementing effective risk management strategies and protocols.
Drive a culture of continuous improvement and innovation within the operational support team.
Develop and manage the operational support budget, allocating resources effectively to achieve operational goals.
Provide regular reports and updates to the executive team on operational performance, challenges, and opportunities.
Stay informed about industry trends and advancements to anticipate operational needs and adapt strategies accordingly.
Foster a collaborative and positive work environment that encourages professional growth and development.
Qualifications
Proven experience in a senior leadership role overseeing operational support functions.
Deep understanding of on-demand delivery operational processes and best practices.
Strong leadership skills with the ability to motivate and manage a diverse team.
Exceptional problem-solving and decision-making abilities in high-pressure situations.
Excellent communication and interpersonal skills for effective collaboration across departments.
Strategic thinking with the ability to align operational initiatives with broader business goals.
Experience in implementing process improvement methodologies is a plus.
Proficiency in using relevant software and tools for operational management.
Strong financial acumen with the ability to manage budgets and allocate resources effectively.
Terms of cooperation
Company scope: Near Punak.
Flexible working hours.
Timely pay.
Free supplementary health insurance.
Military service benefits.
معرفی شرکت
شرکت «میاره» یک استارتآپ با محیطی پویا و فرصتهای متنوع برای یادگیری و پیشرفته. ما در حوزه دلیوری آنلاین برای کسب و کارهای محلی فعالیم. دانش و تکنولوژی رو به خدمت گرفتیم و روزانه هزاران سفارش رو دلیور میکنیم. بودن در تیم بزرگ «میاره» یعنی سهیم بودن در حل چالشهای جذاب، یاد گرفتن از همتیمیهای حرفهای، یاد دادن به همتیمیهای مشتاق به یادگیری، رشد کردن و رشد دادن. ما تیرهای سقف رو بالاتر گذاشتیم، چون «میاره» فضاییه که میشه توش بالاتر پرواز کرد.