آگهی‌های استخدامی

استخدام متخصص پشتیبانی فنی (دورکاری)

دانش بنیان کیو | Q Company
تهران، تهران

شرح موقعیت شغلی

Job Description
A Technical Support Specialist is responsible for assisting customers with technical issues or questions relating to our Global B2B SaaS. He / She works with our product team. Our customers are English speakers so this job position is just for people who are professional and advanced in all English language skills.

His / Her duties include taking phone (WhatsApp) calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues and performing the customer support process.

For men: Our company is knowledge-based, so you can work here instead of soldiery.

Duties and responsibilities:

  • Handling customer technical support cases through phone, message, or ticket.
  • Updating the knowledgebase with tech articles and brief documents.
  • Onboarding new customers.
  • Maintaining system functionality by testing the software.
Knowledge and skills: 

  • Knowledge of mainstream mobile device platforms like Android, iOS, and, Windows.  
  • Ability to deal with challenging customer conversations. 
  • Familiar with programming languages and software engineering concepts. 
  • Good skill in writing short technical documents.

مهارت‌های مورد نیاز

  • پشتیبانی فنی
  • NoSQL
  • jquary
  • Technical Support

حقوق

  • حقوق از ۷,۰۰۰,۰۰۰ تومان

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • مهم‌ نیست

نوع همکاری:

تمام وقت دورکاری

دسته‌بندی شغلی:

وب،‌ برنامه‌نویسی و نرم‌افزار

تاریخ انتشار آگهی:

۱۴۰۱/۰۸/۰۸ (منقضی‌شده)

مشاغل مشابه

مشاهده آگهی‌های استخدام مشابه