آگهی‌های استخدامی

استخدام Help Desk Specialist

کیا پارس نسکا | Kia Pars neska
تهران، تهران

شرح موقعیت شغلی

Responsibilities:

•Complete all assigned support requests within the established time frame based on priority.

• Responsible for timely escalation and communication on all unresolved and escalated work orders.

• Provide professional, immediate, and courteous responses to requests for assistance.

• Recommend proactive remedies to IT management for problem areas. 

• Maintain, configure, support, and implement desktop computing hardware and software technologies.

• Troubleshoot technical issues, provide technical support, and facilitate trouble tickets.

• Resolve problems of customers which raising by tickets, emails, or phone calls.


Requirements:

• At least 3 years of work experience in this field


Technical Skils:

• Knowledge of Windows, Microsoft Office, office machines. 

• Excellent communication skills and troubleshooting skills.

• Knowledge of Network + 

• Knowledge of MTCNA

• Knowledge of Unifi Devices

• Familiar with Microsoft Services ( DNS, DHCP,…)

• Familiar with Exchange mail server

• Flexible with being on-call support

Company Location: Tehran-Jordan

مهارت‌های مورد نیاز

  • Help Desk
  • +NETWORK
  • MTCNA
  • DNS
  • DHCP

حداقل سابقه کار

  • سه تا شش سال

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • مهم‌ نیست

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

IT / DevOps / Server

تاریخ انتشار آگهی:

۱۴۰۱/۱۱/۰۶ (منقضی‌شده)

مشاغل مشابه

مشاهده آگهی‌های استخدام مشابه