Install, modify, and repair computer hardware and software
Diagnose and resolve technical hardware and software issues
Maintain daily performance of computer systems
Resolve technical problems with Local Area Networks (LAN)
Install computer peripherals for users
Stay current with system information, changes and updates
Prepare activity reports
Schedule Preventive Maintenance on Hardware
Review Event Viewer on Servers to solve the issues
Document network support activities and prepare related reports
Hands on Customer Support software
Respond to user inquiries regarding computer software or hardware
Follow up with customers to ensure issue has been resolved
Troubleshooting computers and peripheral devices (such as printer, scanner)
Familiar with Monitoring: PRTG, Solarwinds
Familiar with retail Computer/Network purchasing
Requirements:
University degree in Computer Software or Hardware
Minimum 2 years similar experience in IT help desk, service desk, and technical support
Excellent team work skills
Familiar with Windows,Linux & Mac OS
Interested in new Technology & Research on IT Science
Accountable and Trustworthy
Expert in implementing network settings and design in LAN and WAN and monitoring tools
Familiar with VoIP, Video conferencing and Wireless communications
Experienced with Passive Network
Experienced Servers and Storage
Experienced with Microsoft Office 2016
Administration & Maintenance of Desktop's (Win10, Ubuntu, Linux)
Familiar with Virtualization Technology (VMware)
Familiar with passive and network setup
Benefits of activity:
*** guaranteeing to pay your salary on time is your right and not an advantage. ***
Supplementary insurance, Liability insurance, life and accidents.
A friendly and challenging environment for improvement and career advancement
The desire for long-term, purposeful and full-time co-operation.
معرفی شرکت
شرکت نرم افزار ایرانیان تام (برند ایران تام) با هدف بهبود کیفیت زندگی مشتریان و خانواده ایران تام و با همراهی جمعی از نخبگان و متخصصین مهندسی نرم افزار با تجربه بیش از دو دهه حضور موثر در صنعت نرم افزار آغاز بکار نمود.
نگرش به نیاز کسب و کارها و استفاده از پتانسیل های معلق و آزاد جامعه، ما را بر آن داشت تا ابزارهای یکپارچه، تخصصی و نوین در حوزه تجارت الکترونیک را تولید نماییم.
ما مدعی هستیم که در ایران تام بی پروا و براساس R&D های لازم، از پیشرو ترین تکنولوژی های روز دنیا استفاده نمودیم.