"Iran Hotel Online" is a start-up company that has been in business for almost 15 years. Changing the world through digital experiences is what IHO's all about. We’re looking for an inspiring team leader with a flexible approach and the ability to support our company. An experienced team leader that thrives in a fast paced environment. "Join Our Journey, Together we will Make it Happen"
Responsibilities:
Create an inspiring team environment with an open communication culture
Ensures that training materials and programs are current, accurate, and effective
Set clear team goals
Define and set individual and collective objectives (KPI’s) for the team, cascaded down from the general department objectives, within the performance review process.
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Suggest and organize team building activities
Requirements and skills
Proven work experience as a team leader or supervisor (at least 5 years)
In-depth knowledge of performance metrics
In-depth knowledge of KPI in practice
General knowledge in all HR areas
Excellent communication and leadership skills
Organizational and time-management skills
Decision-making skills
Degree in management or other relevant industry field is preferred
Strong understanding of business goals and standards for customer service
معرفی شرکت
ایران هتل آنلاین فعال در زمینه رزرواسیون آنلاین هتل های ایران از سال 1384 به ارائه خدمات در زمینه رزرواسیون آنلاین هتلهای ایران میپردازد. برند ایران هتل آنلاین متعلق به شرکت سفرپردازان رایان کیش بوده که یک شرکت مهندسی وب در حوزه تجارت الکترونیک است.
دفتر اصلی این شرکت در جزیره کیش واقع شده و علاوه بر آن در تهران و مشهد نیز دارای دفاتر خدمات مشتریان می باشد. تعداد اعضای شرکت بیشتر از 100 نفر بوده که در بخش های مختلف فعال هستند.