We're looking for an enthusiastic and detail-oriented International Customer Support to join our team!
Responsibilities:
- Respond to customer inquiries via phone, chat and email. - Qualify leads by assessing their requests. - Proactively follow up with customers and gather valuable feedback. - Maintain accurate customer records in our CRM system.
Skills & Requirements:
- Fluent in English (written and spoken) with excellent communication skills. - Negotiating skills and being able to convince people - Ability to handle multiple tasks simultaneously and prioritize effectively. - Strong problem-solving and analytical skills. - Experience in customer support and familiarity with international trade is a plus.
Benefits:
- Opportunity to work in a dynamic and international environment. - Supportive and collaborative team culture
معرفی شرکت
Infinity Galaxy is an export company since 2012, providing the best-quality petrochemicals, including all Bitumen grades, White Spirit, all grades of Base Oil, RPO, Paraffin Wax, Caustic Soda and Slack Wax.