The Role
:Be responsible for the execution of Last Mile delivery from fulfillment locations, with target to offer the best unified experience to customers
Develop, implement and continuously enhance last mile delivery solution
Develop and implement detailed processes, quality controls and KPIs
Put in place daily reporting for performance and order management, control result and put in place mitigation measures
Organize, plan and control schedules
Be proactive in identifying and assessing issues, put in place relevant solutions
Coordinate with all relevant internal and external counterparts
:Requirements
Bachelor or Master Degree from top university (Tehran University / Sharif University / Shahid Beheshti University / Amir Kabir University…) with proven record of strong academic performance
Diploma in Supply chain, Transport, Economics, Engineering preferred
Working knowledge of last mile experience
Strong Customer spirit to find solutions for the interest of end customers
Strong track-record of project management and problem solving ; high drive for results and initiative taking
Solid analytical skills, including structuring problems, performing detailed analysis, and developing/implementing recommendations
Planning and organizational skills
Excellent verbal and written communication skills and interpersonal skills for driving results in cross-functional team setting
Team/collaboration based approach to decision making; detail oriented and excellent follow up
Negotiation skills
Minimum 3 years of experience delivery & logistics, within well-known FMCG supplier or within e-commerce company, in Iran or in another country
Previous experience in Project Management and operation fields is a plus
Ideally, experience in international corporate contexts
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