هومینگ | Homing

کامپیوتر، فناوری اطلاعات و اینترنت ۱۱ تا ۵۰ نفر Homing.ir

استخدام Planning Expert

این آگهی منقضی شده است

دسته‌بندی شغلی

پشتیبانی و امور مشتریان
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

سه تا شش سال
حقوق

توافقی

شرح موقعیت شغلی

Customer and Representative Data Analysis

Understand representatives and customers’ needs and present for their satisfaction

Control the customer requests and follow up them

Preparing daily, weekly and monthly basis reports for customer and representative’s related fields

Providing proper reports regarding complaints and issues

Collaborating with other teams to fully resolve any issues regarding the customers

Planning and implementing customer care scenarios aligned with company's strategies

Preparing feed backs regarding issues and proposing new scenarios to increase customer's satisfaction

Requirements

Masters university degree in Industrial Engineering (or Management) Commercial Management, MBA, EMBA from reputable universities

-Dominating the concepts of market studies, risk studies, feasibility studies

Define KPI, plan and manage their standards

Understanding customer loyalty, tools and models in it

Understanding the concepts of business process analysis

Introduction to the concepts of financial analysis

Familiarity with Internet businesses

Relative familiarity with legal issues

Facing financial situation

Self Motivated

Analytical and critical look

Has a progressive, learning and positive thinking spirit

Strong, effortless and effortless

Good knowledge of Statistical analysis and available tools in this field

Able to work under high working pressure

Working knowledge of MS Office especially Excel

Outstanding communication and negotiation abilities

Attention to details

Proactive learning

Ideal Age Range: Maximum 29

معرفی شرکت

Homing is a business looking for real estate offered to the market for a variety of transactions, such as sales and leases. Homing provides the simplest and fastest way for the parties to deal in all parts of the country. Customers can find the search for their properties by using various possibilities, and they absolutely do not pay for their search.