- Monitoring ticketing system to solve incoming tickets from junior staff - Installing, configuring, testing, maintaining, monitoring, and troubleshooting the internal computer network, including planning and other activities reserved for the most complex issues - Defining and implementing UC applications (CUCM | CUC |CUP | Voice Gateway 3900,44XX) disaster recovery - Ensuring UC security by insuring proper user accessibility per the direction of the Supervisor and Security staff - Maintaining, preparing and upholding processes for reporting, statistically monitoring, and logging UC performance - Assisting in planning for the future strategy of UC - Making major changes in the UC services & configurations
Requirements
Good knowledge of: - Current and future practices, terminology, and principles of networking and information technology - Cisco voice gateway hardware and UC applications (CUCM | CUC |CUP | Voice Gateway 3900,44XX) management of the most complex nature - Continuity of operations practices relating to local area networks and connectivity to wide area networks - CCNP Collaboration concepts
Skill in: - Problem solving with relation to complex computer systems and UC applications & services operations - Oral, written, and one-on-one communications with technical and non-technical users - Organizing objectives, and prioritizing work
Ability to: - Quickly analyze operational issues with complex UC application & services operations and equipment
معرفی شرکت
دیجیکالا بهعنوان یکی از محبوبترین برندهای ایرانی دههی اخیر،
برای افراد خلاق، منعطف، پیشقدم و پرتلاشی که میخواهند
در شکلگیری یک داستان موفقیت در حوزه فناوری نقشی قابلتوجه ایفا کنند،
محیطی پویا و سرشار از همراهی، یادگیری و رشد فراهم میکند
تا در سایهی راهبری مدیران دستچینشدهی مجموعه
پلههای ترقی را هرچه سریعتر طی کنند تا برای جامعه خود منشا اثر باشند