دیجی‌‌کالا | Digikala

تاسیس در ۱۳۸۴ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر digikala.com

استخدام DigiExpress) User Experience Researcher)

این آگهی منقضی شده است

دسته‌بندی شغلی

تحقیق و توسعه
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

مهم نیست
حقوق

توافقی

شرح موقعیت شغلی

What would be your working environment?

We aim to become a leading logistics company by the end of the year. Imagine the significant impact you can have here. We are a small but rapidly growing product development team that enjoys building state-of-the-art systems and prioritizing our customers’ experience. This will give you tremendous opportunities to dive into different challenges at different scales, propose novel solutions, lead exciting projects, and exert a profound impact on a team that values support and teamwork.

As a UX researcher, you will have the opportunity to delve into customers' experiences and shed light on what matters the most to them. In this position, you will be able to communicate with a wide range of customers and users. We also support your novel methods for investigating customer experience and will make sure to provide you with sufficient resources to implement them.

Responsibilities:

Plan and conduct qualitative and quantitative research using a variety of methodologies.
Own the research process from participant recruiting, screening, and scheduling to writing test plans.
Proactively look for opportunities to engage with project and product teams and act as an evangelist for user research across the company.
Help build a process for creating UX and business metrics to measure and track data over time, to help illustrate the impact of design changes on the user experience.
Implement a User Research Knowledge Repository as a way of collecting, annotating, and sharing insights.

Requirements:

Proficiency in Figma.
1+ years of professional, multi-device CX or UX research experience.
Experience with qualitative and quantitative research methods & tools (e.g. surveys, card sorting, and usability tests).
Exceptional analytical skills. Able to take a variety of primary and secondary source materials such as site analytics, survey results, user sessions, industry reports, and best practices to craft actionable recommendations.
Excellent presentation & documentation skills.
Curious and creative; enjoy complex issues and problem-solving.
Great interpersonal skills and clear communication.

معرفی شرکت

ما در دیجی‌کالا به عنوان شرکتی که در حوزه تجارت الکترونیک فعالیت می‌کنه، به دنبال تحقق رویای «لبخندی برای همه ایران» هستیم. در همین راستا، با بهره‌گیری از فناوری‌های روز دنیا و توسعه مداوم سرویس‌های مبتنی بر تکنولوژی، ارزش‌های‌ خودمون رو در مشتری‌محوری، اشتیاق برای تعالی، کارگروهی و نتیجه‌گرایی دنبال می‌کنیم.
در گروه دیجی‌کالا امکانی فراهم شده تا ما با افراد با تخصص‌های متنوع در یک مجموعه فعالیت کنیم. علاوه بر این، با توجه به سرعت رشد بالا در دیجی‌کالا، امکان رشد و توسعه رو در مواجهه با چالش‌ها و استفاده از برنامه‌های توسعه و آموزش متنوع داریم.