استخدام Key Account Management Senior Specialist (Automotive & Building Material)
دستهبندی شغلی
پشتیبانی و امور مشتریان
موقعیت مکانی
تهران
، تهران
نوع همکاری
تمام وقت
حداقل سابقه کار
کمتر از سه سال
حقوق
توافقی
شرح موقعیت شغلی
JOB PURPOSE
Key account management specialist is absolute sales professional, and ensure that sustainable corporate success is achieved by looking after key sellers. KAM is the permanent contact for a company's most important sellers, and build up and expand business relationships and establish a high degree of trust with key sellers. Keeping these key sellers loyal to the company is essential to increasing sales. KAM ensure that seller processes run smoothly for sustainable seller loyalty
JOB Description
Relationship & communication Improvement
Develop and maintaining long term strategic relationship with key sellers
Managing communications between key sellers and internal teams
Build sustainable relationships of trust through open and interactive communication.
Managing communications between key sellers and internal teams
Exploring & planning
Developing a complete understanding of key account needs
Acting as a seller advocate with a focus on improving the seller experience
Strategic planning to improve sellers’ results
Negotiate business terms with each seller to reach the most effective condition for Digikala
Following up every needs of sellers to improve their results
Sales planning to improve sellers sales.
Data analysing
Collecting and analysing data to learn more about seller behaviour
Manage account profitability by measuring and managing seller contribution
External Business partners such key account and important sellers.
QUALIFICATIONS, EXPERIENCE & SKILLS
Minimum academic and professional qualifications:
Bachelor’s Degree in Business or any other related field
MBA or equivalent post-graduate qualification from a business/aviation school
Experience:
At least 1 years’ relevant experience in a position with interactive communication requirement.
Competencies
Soft Skills
Disciplined time management and ability to work under pressure
Excellent team working
strong communication skills - verbal and written
Problem analysis and problem-solving
Good Emotional intelligence
Active listening
Excellent negotiation skills
Excellent patience skill
Technical Skills
Excellent software skills and knowledge of MS Office (Word, Excel, Outlook, and PowerPoint)
Relationship (trust) Building
Understanding the English language
معرفی شرکت
ما در دیجیکالا به عنوان شرکتی که در حوزه تجارت الکترونیک فعالیت میکنه، به دنبال تحقق رویای «لبخندی برای همه ایران» هستیم. در همین راستا، با بهرهگیری از فناوریهای روز دنیا و توسعه مداوم سرویسهای مبتنی بر تکنولوژی، ارزشهای خودمون رو در مشتریمحوری، اشتیاق برای تعالی، کارگروهی و نتیجهگرایی دنبال میکنیم.
در گروه دیجیکالا امکانی فراهم شده تا ما با افراد با تخصصهای متنوع در یک مجموعه فعالیت کنیم. علاوه بر این، با توجه به سرعت رشد بالا در دیجیکالا، امکان رشد و توسعه رو در مواجهه با چالشها و استفاده از برنامههای توسعه و آموزش متنوع داریم.