Job Description: - Monitoring ticketing system to solve incoming tickets from junior staff. · Installing, configuring, testing, maintaining, monitoring, and troubleshooting the internal computer network, including planning and other activities reserved for the most complex issues. · Defines and implements UC application (CUCM | CUC |CUP | Voice Gateway 3900,44XX) disaster recovery. · Ensures UC security by insuring proper user accessibility per the direction of the Supervisor and Security staff. · Maintain, prepare and uphold processes for reporting, statistically monitoring, and logging UC performance. · Assist in planning for the future strategy of UC.
· Making major changes in the UC Service’s & configuration.
Requirements: Good knowledge of: · Current and future practices, terminology, and principles of networking and information technology. · Cisco voice gateway hardware and UC application (CUCM | CUC |CUP | Voice Gateway 3900,44XX) management of the most complex nature. · Continuity of operations practices relating to local area networks, and connectivity to wide area networks. · CCNP Collaboration concepts.
SKILL IN: · Problem solving with relation to complex computer systems and UC application & services operations. · Oral, written, and one-on-one communications with technical and non-technical users. · Organizing objectives, and prioritizing work.
ABILITY TO: Quickly analyze operational issues with complex UC application & services operations and equipment.
معرفی شرکت
دیجیکالا بهعنوان یکی از محبوبترین برندهای ایرانی دههی اخیر،
برای افراد خلاق، منعطف، پیشقدم و پرتلاشی که میخواهند
در شکلگیری یک داستان موفقیت در حوزه فناوری نقشی قابلتوجه ایفا کنند،
محیطی پویا و سرشار از همراهی، یادگیری و رشد فراهم میکند
تا در سایهی راهبری مدیران دستچینشدهی مجموعه
پلههای ترقی را هرچه سریعتر طی کنند تا برای جامعه خود منشا اثر باشند