بهپرداز همراه سامانه اول (بهسا) | Behsa

مخابرات و ارتباطات (تلکام) ۵۰۱ تا ۱۰۰۰ نفر Behsacorp.com

فرصت‌های شغلی ۸

استخدام Telecom Managed Service Team Leader

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دسته‌بندی شغلی

IT / DevOps / Server
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

بیش از شش سال
حقوق

توافقی

شرح موقعیت شغلی

about the Company:

Behparaz Hamrah Samaneh Aval, a subsidiary of Hamrah Aval, is a leader in IT and digital solutions. We are seeking experienced and motivated professionals to join our team and support the development and growth of our technical operations.

Job Description:
As a Technical Team Supervisor, you will be responsible for:

Supervising individual and group technical training sessions
Monitoring team performance and preparing reports on short-term and long-term activities, staff work, and ticket quality
Ensuring the team is trained on CR, SR, and IR operations
Planning and overseeing knowledge transfer to support technical growth
Supervising alarm monitoring and service health checks
Overseeing testing procedures after tasks are completed
Assisting the team in service recovery in minimal time
Planning team resource allocation for CBS system maintenance
Participating in client and internal consultation meetings and providing technical solutions
Communicating technical session outcomes to the team
Supervising preparation of operational performance documents and reviewing MOPs
Providing innovative solutions and optimizing existing processes
Monitoring performance, technical development, and knowledge sharing among team members
Identifying operational risks and changes within the system
Coordinating with related teams and assisting the Operation Owner during operations
Managing staff under supervision, attendance tracking, and professional development planning
Conducting task management meetings, providing technical and organizational guidance
Conducting technical interviews and approving team hiring decisions

Qualifications:

Bachelor’s degree in Software, Hardware, Telecommunications, Electronics, or IT
8–12 years of professional experience, with at least 3 years in a managerial or supervisory role
Completed training in Linux, SQL, GSM, and ITIL
Strong leadership, problem-solving, and communication skills
Customer-oriented mindset and proactive approach to team development

What We Offer:

Dynamic and professional work environment
Competitive salary and benefits
Opportunities for growth, learning, and knowledge development

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معرفی شرکت

شرکت بهسا (بهپرداز همراه سامانه اول) در تیرماه سال ۱۳۹۶ با مشارکت شرکت های ارتباطات سیار ایران (همراه اول) و بهپرداز جهان به صورت شرکت سهامی خاص ثبت گردید و فعالیت اجرایی خود را از ابتدای مرداد ماه همان سال آغاز نمود.مأموریت بهسا شامل تولید، تأمین، مدیریت و راهبری حوزه فناوری اطلاعات در صنعت مخابرات است که مشاوره، نظارت، مدیریت پیمان، تامین نرم افزار، سخت افزار و شبکه با تاکید بر رفع کامل نیازمندی‌های همراه اول را نیز دربرمی‌گیرد. همچنین شرکت بهسا در نظر دارد، تأمین بسترها و سرویس‌های ارزش افزوده را برای همراه اول انجام دهد.