We are looking for curious and creative problem solvers with the growth mindset to join AP’s growing team of Service managers.
Job Summary
In this role, you will be a highly analytical and passionate professional who thinks about the Service through the eyes of the customer and is keen to help grow revenue from our expanding portfolio of services.
A super talented Service Manager who works Cross-Department and ensures the quality of the service. Defines and creates the product lifecycle roadmap so that it is aligned with Senior Management Visions & Strategies. Determines priorities and activities in the service. Manages end-to-end, understands the industry and offerings.
Main Duties
Lead cross functional to deliver revenue commitments and growth targets
Help developing annual business plan to identify and develop specific marketing tactics and commercial action plans to deliver annual growth objectives.
Make sure the necessary processes are followed for the service to perform well on a daily basis
Translate product vision into prioritized requirements for Product teams to implement
Internalize business goals, understand the user behavior, back it up with data, design and deliver product solutions to solve customer problems.
Interprets issues and recommends solutions; recommends process, product, or service improvements.
Representative expert for the rest of the organization on the vertical products, and must ensure that all departments are prepared for successful product delivery
Manage vendor relationships such as negotiations, settling contract, following up on settlement or payment processes and etc.
Create Performance/Operation reviews & reports to management on a Biweekly, Monthly & Quarterly basis or any further intervals needed.
Requirements
Strong process/project management, prioritization, and multi-tasking capabilities.
Exceptional grasp of business strategy
Commercialization process champion
Strong analytical skills and passion for Data are a must.
Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal
Ability to learn and adapt to ambiguity
experience in Fintech-Focused apps is a plus.
معرفی شرکت
شرکت آسان پرداخت (آپ) با هدف گسترش و تسهیل خدمات پرداخت الکترونیک در اردیبهشت سال ۸۸ تاسیس گردید. این شرکت بگونه ای طراحی شده تا با بکارگیری تجهیزات و ابزار به روز دنیا در برگیرنده طیف وسیعتری از انواع پرداخت الکترونیک باشد. آپ با عضويت در شاپرک و تحت نظارت بانک مرکزی، مجوز فعاليت در حوزه پرداختهای الکترونیک کشور در بسترهايی نظير پايانه فروش (POS)، موبايل (USSD) و اينترنت(IPG) را کسب نموده است.