استخدام ITS monitoring Specialist
شرح موقعیت شغلی
Job description:
•Monitor alert systems and services and take appropriate action.
•Manage Infrastructure tickets from inspection to closing, includes tracking resolution progress and updating ticket status.
• Update technical document - Finding problem through analyzing infrastructure monitoring
•Work with support technicians and management to do whatever is necessary to provide excellent support
• Configuring, updating and assigning monitoring sets, reviewing monitoring alerts, working with Service Desk staff and Technical staff to respond to alerts from pro-active monitoring.
Minimum Requirements:
•Monitor alert systems and services and take appropriate action.
•Manage Infrastructure tickets from inspection to closing, includes tracking resolution progress and updating ticket status.
• Update technical document - Finding problem through analyzing infrastructure monitoring
•Work with support technicians and management to do whatever is necessary to provide excellent support
• Configuring, updating and assigning monitoring sets, reviewing monitoring alerts, working with Service Desk staff and Technical staff to respond to alerts from pro-active monitoring.
Minimum Requirements:
• BS in Computer Engineering or information technology
• General Knowledge in MS OS, Linux OS is a plus
• around 2 years’ experience working with Linux and windows servers
•minimum 1year experience working with Monitoring tools such as Zabbix ,application manager, cacti ,etc.
• Team-working skills
• Interested in knowledge upgrading
•Lives in Tehran
• Fluent in English
مهارتهای مورد نیاز
- مانیتورینگ
- زیرساخت شبکه
- پشتیبانی فنی
- IT
- Linux
زبانهای مورد نیاز
- انگلیسی
حداقل سابقه کار
- کمتر از سه سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- معافیت تحصیلی معافیت دائم پایان خدمت