استخدام ECRM Specialist
شرح موقعیت شغلی
Responsibilities
- Develop and maintain dashboards and reports to monitor key CRM performance metrics (e.g., customer acquisition, retention, churn).
- Segment customer data for targeted marketing campaigns, identifying opportunities to optimize personalization and engagement.
- Collaborate with marketing, product, and data teams to understand data needs and provide actionable insights. Conduct A/B testing and analyze results to measure the effectiveness of CRM strategies.
- Design and implement data models and reporting tools to enhance CRM functionality. Provide ad-hoc analysis to support ongoing campaigns, customer journeys, and strategic initiatives.
- Stay updated on industry trends and advancements in marketing analytics tools and methodologies
Requirements:
- Proficiency in data analysis tools such as SQL, Python (Pandas ,…) and Excel.
- Experience in customer segmentation, predictive modeling, and customer lifetime value analysis.
- Ability to communicate complex data insights in a clear and actionable manner.
Benefits :
Join our friendly and dynamic team and enjoy a range of perks, such as:
- Professional development opportunities
- Free breakfast every day
- Birthday and anniversary gifts and surprises
- Lunch and snack subsidies
- Transportation budget
- Comprehensive health insurance
- Seasonal and special charges and discounts from Tapsifood
مهارتهای مورد نیاز
- ECRM
- دیجیتال مارکتینگ
- تجزیه و تحلیل
- Microsoft Excel
حداقل سابقه کار
- کمتر از سه سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- معافیت تحصیلی معافیت دائم پایان خدمت